I. Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and number of clicks. Personal Information includes your name, title, email, phone number, and/or company name. We may collect this information through forms on our Site when you request a free demo, register for a workshop, contact us, subscribe to our email newsletter, or download content (e.g. white papers and samples).
Information Collected via Technology:
You do not need to submit any Personal Information to use our Site. However, in an effort to improve the quality of our services, we track information provided to us by your browser or by our software application when you view or use our Site, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to our Site, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
SwainSmith may use both persistent and session cookies. Persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser.
Information You Provide to Us Directly:
II. How We Use and Share Information
In general, the Personal Information you provide to us is used to help us communicate with you. For example, we use Personal Information to contact users in response to questions, provide links to downloadable content, and inform users about relevant articles or workshops.
III. How We Protect Information
We implement security measures designed to protect your information from unauthorized access. We protect your information from potential security breaches by implementing certain technological security measures including encryption, firewalls, and secure socket layer technology. However, these measures do not guarantee that your information will not be accessed, disclosed, altered, or destroyed by breach of such firewalls and secure server software. By using our Site, you acknowledge that you understand and agree to assume these risks.
IV. Your Rights Regarding the Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional email.
V. Links to Other Websites
SwainSmith reserves the right to change this policy at any time. If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
VII. Contact Us