Integrating Hexagon EAM with IIoT & Control Systems

Does your control system (e.g., SCADA, BAS, HMI, Historian) and IIoT (Industrial Internet of Things) devices pass critical asset performance data, such as run-time readings, energy consumption and operating condition, on to the Hexagon Enterprise Asset Management (EAM) system? If you answered “no,” you are not alone. Our experience reveals that the majority of industrial and facility control and monitoring systems do not communicate and share data with EAM. This is unfortunate and places asset management at a disadvantage. 

The Challenge

Asset performance data fuels predictive, condition-based and reliability-centered maintenance strategies. Capturing run-time readings, energy consumption, condition and qualitative data in Hexagon EAM on a real-time basis can save time, reduce maintenance costs and improve asset reliability. Obtaining quick and efficient access to asset performance data should be mission critical for every asset management operation. However, asset performance data contained in external data sources rarely makes it to EAM, which tracks maintenance and repair activities. The most important information about the asset –its run-time, energy usage and condition information – never gets to the place where it is needed most: HxGN EAM and into the hands of the maintenance organization. Therefore, maintenance organizations are required to perform activities with an incomplete picture of asset health. Handicapped by a lack of real-time asset performance data, this problem creates a significant informational gap between the operational and business layers of the organization, compromising both production, service levels, and asset management operations.

The Fix

The fix seems readily apparent:

  • Integrate EAM with the control system and monitoring devices.
  • Pass asset run-time, energy usage and condition data directly to HxGN EAM for tracking, alerts, auto work-order generation, and analysis.
  • Achieve a one-stop shop in the EAM for all asset maintenance and cost information.
  • Utilize EAM the way it was intended: a data repository, a hub for which all asset data, past and present, are captured, tracked, and analyzed.

Easy, right?

No, it has not been that simple. To date, system integration has historically been perceived as complex, expensive, risky, and only in the realm of the large company IT departments or system integrators. Different types of databases, table structures and system constraints have added costs and headaches to the process of getting systems to communicate. These difficulties have spawned an effort toward system consolidation (a one “software jacket” fits all approach), implemented at the expense of system functionality and the user base. However, this environment is rapidly changing. Advancements in technology, service-oriented architectures, and the use of open XML (Extensible Markup Language) and REST APIs communication standards are bringing down the costs and simplifying system integration efforts. Maintenance organizations can now realize both the benefits of best-in-class Hexagon EAM functionality and the sharing of critical asset information without breaking the bank and causing IT migraine headaches. Connecting maintenance systems to operation control systems and IIoT devices is fast becoming a standard within reach of all sizes of businesses. Database management technologies and platforms are now making condition-based maintenance a reality, not just a lofty concept preached at maintenance excellence seminars. Technology is driving this reality and revolutionizing how maintenance organizations manage their assets. 

Client Example

We integrated a client’s HxGN EAM with their SCADA (Supervisory Control and Data Acquisition) system. Abnormal equipment readings set off e-mail alerts and auto-generate work orders to notify their maintenance department of the potential problem. This helps keep assets running at their peak efficiency. Additionally, their energy usage data is converted to dollars and associated with the asset’s maintenance costs. Now the EAM can report total operating costs of the asset. By connecting the EAM to their SCADA system, the client expects to improve the operating efficiency of their blowers and pumps, which will translate into $42,000 of savings per year. And that is just for two of their asset classes. 


Integrating Hexagon EAM with external data sources is critical to the long-term success of the asset management operation. Getting EAM and the control and monitoring systems to communicate allows maintenance to be performed based on objective evidence of need or the condition of the asset—not solely on historical work orders, gut feel and worst-case failure rates. This communication improves equipment effectiveness, increases labor productivity, and helps capitalize on the full life cycle potential of equipment. Connecting EAM directly to the performance of assets has never been easier and more affordable. Connecting EAM to operation control and monitoring devices places the right data into the hands of the right people, at the right time, supplying maintenance organizations with all of the data they need in order to optimize their asset management operations.

If you need help getting your IIoT devices and support systems talking to HxGN EAM, please contact us for details.