Maximizing Asset Management with Industry-Proven Work Management Course

In the fast-paced world of asset management, mastering work management best practices is crucial for achieving efficiency and effectiveness.


EAM University’s Maximizing Operational Efficiency Through Work Management course is designed to equip professionals with the skills and knowledge necessary to excel in work identification, planning, scheduling, and completion processes—the key drivers of rich and actionable asset management data.

Maximizing Asset Management with Industry-Proven Work Management Course

Elevate your work efficiency and boost productivity with our Maximizing Operational Efficiency Through Work Management course.

In the realm of Enterprise Asset Management (EAM), effective work management is not just a best practice; it is a necessity. Organizations that master work management practices can significantly improve asset maintenance data, and enhance operational efficiency.

What You'll Get:

Who Should Take this Course?

This online course offers valuable insights for all members of an organization, from maintenance experts to those simply interested in asset management. Rooted in industry-validated standards, it is relevant and beneficial to any organization that depends on assets.

Enhanced Work Management Processes Lead to Superior Data

By optimizing work management processes, businesses can ensure that the data they gather is not only high-quality but also relevant and timely. This leads to better-informed decisions that drive success.

Learn how to effectively manage and streamline work activities related to asset management by utilizing best practices in planning, scheduling, and executing maintenance processes. 

Estimated time to complete: 4 hours

This course covers work management best practices in 6 lessons:

Lesson 1: Work Management Overview

Estimated time to complete: 5 minutes

Introducing the concept of work management as the set of processes used to direct and control work activities throughout the asset and infrastructure lifecycle. Establish an overview of workflow, organizational roles, best practices, software systems, and performance tools that support effective management of work.

Lesson 2: Organization and Management

Estimated time to complete: 30 minutes

How organizational structure and management processes enable effective work management, including how labor is divided, coordinated, and aligned across maintenance and operations. The outlines of the responsibilities of key roles such as the Maintenance Manager, Supervisor, Planner, and Reliability Engineer, and describes how specialized teams – like Equipment Focus and Reliability Focus teams – support asset performance and maintain data accuracy.

Lesson 3: Practices

Estimated time to complete: 100 minutes

Explore the essential practices that underpin maintenance work. This lesson covers the full lifecycle from identifying and validating work needs, to planning tasks and resources, coordinating required materials, and scheduling activities based on priorities and availability. Review the steps involved in completing work and ensuring accurate documentation, as well as strategies for improving asset reliability through preventive maintenance and root cause analysis.

Lesson 4: Content

Estimated time to complete: 25 minutes

This lesson highlights the importance of maintaining high-quality data within the Enterprise Asset Management (EAM) system. It explains the different data types – such as master data, transaction data, and coding structures – and how each supports effective work management and reliable decision-making.

Lesson 5: Information Systems

Estimated time to complete: 5 minutes

Explore the role of the EAM system in facilitating work management processes, including tracking work orders, maintaining asset data, and supporting decision-making with accurate, timely information.

Lesson 6: Performance Management

Estimated time to complete: 70 minutes

Learn how to use performance metrics, such as Key Performance Indicators (KPIs), to monitor and improve the effectiveness of work management processes and asset performance.

Take the final exam to demonstrate your knowledge of work management. 

Lesson 1: Work Management Overview

Estimated time to complete: 5 mins

  • Get an introduction to the concept of work management as the processes used to control and direct work activities related to assets and infrastructure across the work life cycle.
  • Discover workflow, best practices, organizational roles, software, and performance tools.

Core topics:

  • What is enterprise asset management
  • What is a strategic asset management plan
  • Why is a strategic asset management plan important
  • How does a strategic asset management plan align enterprise asset
    management
  • What are the functions of a strategic asset management plan

Lesson 2: Organization & Management

Estimated time to complete: 30 minutes

  • Covers the organizational structure and management processes essential for effective work management, including labor division, coordination, and defining functions and roles across maintenance and operations.
  • Explore specific responsibilities of key roles within maintenance and reliability functions, such as Maintenance Manager, Supervisor, Planner, and Reliability Engineer.
  • Discover the formation and purpose of specialized teams, including Equipment Focus and Reliability Focus teams, and their role in maintaining asset performance and data integrity.

Core topics:

  • What are roles, teams, and responsibilities in asset management
  • The importance of work management roles and responsibilities
  • What are the key teams in asset management
  • Defining roles and responsibilities for Maintenance Planners, Scheduler,
    Supervisor, Technician, etc.
  • Review and download best practice roles and responsibilities

Lesson 3: Practices

Estimated time to complete: 100 minutes

  • Discover best practices for core maintenance activities:
    • Work Identification and Control: The process of identifying, reviewing, and approving maintenance work, ensuring proper coding, prioritization, and data integrity in work orders.
    • Work Planning: The steps involved in developing work plans, including task preparation, labor estimates, and coordination to ensure efficient execution of work.
    • MRO Materials Coordination: How maintenance and operations functions communicate material requirements to MRO Materials Management to ensure timely and accurate supply.
    • Work Scheduling: Scheduling maintenance activities by matching work priorities, resource availability, and equipment readiness to ensure timely work execution.
    • Work Completion: The process for completing work, including post-work review, data entry, and communication of outcomes.
    • Asset Reliability: The strategies and processes for improving asset performance, including root cause analysis and preventive maintenance.

Core topics:

  • Work management overview
  • Best practices for work identification, planning, scheduling, and completion
  • How to build rich and accurate work plans
  • How to build a daily and weekly maintenance schedules
  • Review and download workflows

Lesson 4: Content

Estimated time to complete: 25 minutes

  • Examine the importance of maintaining high-quality data in the Enterprise Asset Management (EAM) system.
  • Discover data types that support effective work management; including master data, transaction data, and coding structures.

Core topics:

  • Industry-proven master data naming conventions
  • Coding structures
  • Processes for managing master data
  • How master data forms the foundation of the EAM/CMMS
  • Review and download codes

Lesson 5: Information Systems

Estimated time to complete: 5 minutes

  • Explore the role of the EAM system in facilitating work management processes, including tracking work orders, maintaining asset data, and supporting decision-making with accurate, timely information.

Core topics:

  • What are information systems
  • How do EAM/CMMS help organizations better manage their assets
  • What types of reports and analysis help organizations improve asset
    management
  • How does information create successful EAM
  • Review and download examples

Lesson 6: Performance Management

Estimated time to complete: 70 minutes

  • Learn how to use performance metrics, such as Key Performance Indicators (KPIs), to monitor and improve the effectiveness of work management processes and asset performance.
  • Complete the Final Exam to demonstrate your mastery of work management.

Core topics:

  • What are Key Performance Indicators for Work Management
  • How do Key Performance Indicators help the organization measure
    performance
  • Why are Key Performance Indicators important
  • What is auditing and how can that close performance gaps
  • Review and download examples

View a complete demo of our
Maximizing Operational Efficiency Through Work Management Course

Gain valuable skills that can benefit your career and your organization.

Ready to take the next step? Enroll in our Maximizing Operational Efficiency Through Work Management course today and bring structure and best practices to work order management.

Why Choose EAM Library?

SwainSmith has empowered asset-intensive industries since 1997, helping clients reduce downtime, mitigate risks, and cut costs with the EAM Library’s proven resources. Join 500+ organizations optimizing their systems today! We excel in guiding asset-heavy operations through the optimal strategies of enterprise asset management. Collaborate with us to improve your asset and MRO management.

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